This privacy policy explains how RaidLine LLC (“RaidLine”, “we”) collects, uses and protects the personal data of event organizers and users of its GPS tracking and alert services.

Who we are

RaidLine LLC develops a white-label mobile application for GPS tracking, navigation and route management for rally raids. The controller of your data is:

For any question about your data, contact us at [email protected].

Information we collect

In connection with our services, we may process:

  • business contact details of event organizers (name, email address, mobile phone number);
  • GPS location data transmitted by beacons and devices during an event;
  • technical data required for the application to function properly (device identifiers, logs, preferences).

How we use your information

We use this data solely to provide and improve our services: displaying live tracking, enabling navigation, managing routes and sending organizers operational alerts about GPS beacon status. We do not use your mobile phone number for marketing purposes.

Cookies and analytics

We use Google Analytics to measure our site’s audience and improve it. Analytics measurement (“analytics_storage”) is disabled by default: in line with Google Consent Mode v2, no analytics cookie is set until you give your consent through our banner. You can withdraw your consent at any time by clearing cookies and site data in your browser, which will show the choice banner again.

SMS alerts (GPS beacon status)

RaidLine uses Twilio to send SMS alerts about GPS beacon status (for example low battery, beacon offline or an emergency signal) exclusively to event organizers. These organizers consent to receive these messages as part of the Master Service Agreement they sign with RaidLine. These messages are operational, not promotional, in nature.

Message frequencyvaries; you may receive an alert whenever a GPS beacon reports a status change during an active event.
Ratesmessage and data rates may apply.
Opt-outreply STOP to any message to unsubscribe at any time. Reply HELP for assistance, or email us at [email protected].

No mobile information or SMS consent will be shared with third parties or affiliates for marketing or promotional purposes.

Data sharing

We do not sell or rent your personal data. We share your data only with the subcontractors strictly necessary to deliver the service, such as our SMS provider (Twilio), and solely to deliver the messages on your behalf. These providers are required to protect your data and may not use it for any other purpose.

In particular, no mobile phone number information or SMS consent is shared with third parties for marketing or promotional purposes.

Data retention

We keep your data only for as long as necessary to provide the service and comply with our legal obligations, after which we delete or anonymize it.

Security

We implement reasonable technical and organizational measures to protect your data against unauthorized access, alteration or disclosure.

Your rights

Under the General Data Protection Regulation (GDPR), you have the right to access, rectify, erase, restrict and object to the processing of your personal data. To exercise these rights, contact us at [email protected].

Changes to this policy

We may update this privacy policy. Any changes will be posted on this page with an updated revision date.

Contact

For any question about this policy or your personal data, email us at [email protected].